Terms, billing and account rules

Review the main usage, billing and subscription rules that apply when using Genzy.io.

Authorized use only

Use Genzy.io only for prompts, images, videos, voices, and source assets that you own or are authorized to use. You are responsible for ensuring your uploads and outputs comply with copyright, trademark, privacy, platform, and other applicable laws.

Your content and processing rights

You retain ownership of your uploaded content where applicable. By using the service, you permit us and our processors to handle that content only as necessary to operate, secure, store generation history, and improve the requested AI image or AI video workflow.

Storage, deletion and backups

Generated images, generated videos, and uploaded reference assets are not intended to be permanent cloud storage. Files may be removed for operational reasons, and you are responsible for downloading and backing up any output you want to keep.

Plans, credits and payments

Subscriptions, one-time purchases and free-trial credits are applied to the account that completes the transaction. Recurring plans renew by billing cycle unless cancelled. Used credits and completed processing are generally non-refundable except where required by law.

Availability and liability

We work to keep the service available, but we do not guarantee uninterrupted access, perfect output quality or suitability for every workflow. Users remain responsible for reviewing AI-generated images and AI-generated videos before publishing, distributing, or using them commercially.